WhatsApp is an essential communication tool for many people – it is the world’s most popular text messaging application. So if it doesn’t work for you, it can be frustrating. It’s not always clear what the problem is, so you must perform several troubleshooting steps to narrow it down. With that in mind, here are the most popular ways to fix WhatsApp not working on your phone.
WhatsApp may delete your account.
If you use your WhatsApp account regularly, this might not be a problem for you, but if you haven’t opened WhatsApp in a while, it’s worth noting that the service will lock your account for 120 days. . Inactivity reserves the right to removal. If your account has been deleted, you must create a new account.
Make sure you have a strong wireless connection.
If your phone’s wireless connection is not working properly, you may have problems connecting and using WhatsApp. Make sure you see a Wi-Fi or cellular signal at the top of the phone’s screen, and if in doubt, you can try using another app that has Internet access to check. Sometimes restarting the Internet can fix the connection problem – go to Control Center on your iPhone or Quick Settings on Android, then swipe down from the top right of the screen to show Airplane mode Swipe. Click on the mod icon. Please wait a moment and tap it again to restart the wireless connection.
Restart WhatsApp.
If your WhatsApp crashes, you can often fix the problem by closing and restarting the app. After closing WhatsApp, restart it and see if the problem is resolved. Here’s how to close an app on Android and how to close an app on iOS.
Check if WhatsApp is closed.
WhatsApp is generally reliable service, and you don’t have to worry about going offline. However, sometimes, every online service faces outages. I want to know if the problem is with WhatsApp, right? Open the WhatsApp status page in DownDetector, which will tell you if there is an ongoing outage. You can also search for “whatsApp download” in your browser.
Restart your phone.
Similar to restarting WhatsApp, you can restart your iPhone or Android device to see if that fixes the problem. You can turn off most Android devices by holding down the power button for a few seconds or by pulling down Control Center from the top of the screen and finding the power icon.
Make sure to update WhatsApp.
It’s a good idea to make sure your phone keeps all your apps up to date automatically. But if you have not updated WhatsApp for a while, your version may have some bug or incompatibility, due to which it is not working properly. Here’s how to manually update WhatsApp on Android, and the process is the same if you have an iPhone:
- Launch the App Store app.
- Click on the search icon at the bottom right and search for “WhatsApp”.
- If there is an update to the app, the button will say “Update” – click on it. Otherwise, the word Open will appear, indicating that you are already up to date.
Clear the cache.
Finally, it is possible that there is some corrupt data in the WhatsApp cache that is preventing the app from working properly, so you may want to clear the cache and see if that fixes your problem. If you are using WhatsApp on your iPhone, there is no way to clear the cache. Instead, you must uninstall and reinstall the app from the App Store. If you have an Android device, you can clear the cache without uninstalling WhatsApp:
- Launch the Settings application and click on Applications.
- If necessary, tap See all apps and then tap WhatsApp.
- Click Save and Cache.
- Click on Clear Cache.
Restart the application. If the problem persists, follow the same steps and click on Clean Storage instead. Note that clearing app storage will delete login information and all other saved data from the app.
Make sure background data is enabled!
If WhatsApp isn’t giving you message notifications correctly, then it’s possible that you’ve accidentally turned off background data. This can be easily adjusted in the settings.
How to enable background data:
- Open the Settings app.
- Go to Applications.
- Find WhatsApp below. See All Apps.
- Go to Mobile Data and Wi-Fi.
- Turn on background data.
- You can also enable unlimited data usage. This app provides full data access even when in data save mode.
Allow all app permissions.
Not giving necessary permission to WhatsApp to access the necessary data can lead to many problems. For example, if you accidentally deny permission to your phone contacts, WhatsApp may capture your contacts. Your background data may also be disabled.
How to change app permission settings:
- Open the Settings app.
- Go to Applications.
- Find WhatsApp below. See All Apps.
- Select Allow.
- Make sure to allow access to everything under “Disallow”.
Has WhatsApp deleted your account?
Have you stopped using WhatsApp for a long time? If yes, then there is a possibility that WhatsApp will not work due to your account being deleted. The service deletes accounts after 120 days of Inactivity. A WhatsApp account remains active as long as it is connected to the Internet. If so, the only solution is to create a new WhatsApp account.
